Steady Grove Candleworks

Data compass

Privacy Policy

Effective date: January 1, 2025

In brief: we collect information you choose to send through the contact form, and this demonstration site uses browser storage for preferences, saved courses, and cart selections. We do not sell personal information.

1. Scope

This policy applies to Steady Grove Candleworks websites, course catalog interactions, contact communications, and related services operated under this project.

2. Information you provide

If you contact us, we may receive your name, email address, phone number, and message. Please do not send passwords, payment card details, sensitive personal information, or information about another person without permission.

3. Browser storage

The catalog may store saved course IDs under sg-fallows, cart quantities under sg-cart, theme preference under sg-theme, and cookie consent under sg-cookie-consent. These values remain in your browser unless you clear them. They are not a substitute for an account database.

4. How information is used

Contact details are used to respond to inquiries, provide requested support, maintain communication records, and improve the clarity of course information. We do not use contact details for unrelated advertising without a lawful basis and appropriate choice.

5. Sharing and service providers

We may share information with service providers required to host the website, deliver email, secure systems, or process a request. Providers receive only information reasonably needed for their function. We may disclose information when required by law or to protect rights and safety.

6. Retention and security

We retain inquiry information only as long as reasonably necessary for the purpose collected, legal obligations, dispute resolution, and responsible business records. We use reasonable administrative and technical safeguards, but no internet transmission can be guaranteed completely secure.

7. Your choices

You may clear local browser storage, decline non-essential cookies where offered, or contact us to request access, correction, deletion, or clarification about an inquiry. We may need to verify a request before acting.

8. Children and updates

The service is intended for a general audience and is not knowingly directed to children under applicable legal age. We may update this policy when practices or requirements change and will revise the effective date.

9. Contact

Questions about this policy may be sent to [email protected] or the contact page.